2Slides Frequently Asked Questions (FAQ)

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About 2Slides

What is 2Slides?

2Slides is a modern AI-driven presentation generation agent. It automatically generates professional slide presentations based on user input (raw text or content intention), supporting multiple template types and themes.

What types of slides does 2Slides support?

2Slides supports main types of slides, each type offers multiple professional templates. You can browse all available templates on the Templates page.

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Features

What are the core features of 2Slides?

• Intelligent Slide Generation: Automatically generate professional slides using AI technology
• Multiple Template Support: Mind maps, roadmaps, timelines, and more template types
• API Interface: Complete RESTful API support
• MCP Server: 2slides MCP Server access with LLM
• Multi-language Support: Support for multiple output languages

How do I get started with 2Slides?

1. Visit the 2Slides homepage to learn about platform features
2. Click "Get Started" or "Sign in" to register/login
3. Input your content and select a template
4. Generate and download your slides

What file formats does 2Slides support?

• Input Format: Plain text input
• Output Format: PPTX (PowerPoint) files

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Account & Authentication

How do I register for a 2Slides account?

2Slides supports the following registration methods:

1. Google OAuth Login

   • Click the "Sign in" button
   • Select "Continue with Google"
   • Account is automatically created after authorization

2. Email Verification Code Login

   • Enter your email address on the login page
   • Receive and verify the verification code
   • System automatically creates an account

What benefits do new users get after registration?

New users automatically receive 50 free credits upon registration, enough to generate 5 slide pages. You can view your credit balance on the Account page.

How do I reset my password?

2Slides uses Google OAuth and email verification code login, eliminating the need for traditional passwords. If you can't access your Google account, please use the email verification code login method.

How is account security ensured?

• Google OAuth or email verification code two-factor authentication
• All API requests are authenticated
• User data is encrypted and stored
• API Key management support with ability to revoke access at any time

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Credit System

How does 2Slides' credit system work?

2Slides uses a credit-based billing model:

• New Users: Receive 50 free credits upon registration
• Generation Cost: 10 credits per slide page
• Minimum Requirement: At least 10 credits needed to start generation
• Deduction Timing: Credits are only deducted after successful generation

How do I purchase credits?

You can purchase credit packages on the Account page.

Do credits expire?

Credits do not expire and can be used at any time. We recommend choosing an appropriate credit package based on your usage frequency.

Is auto-topup supported?

Yes, 2Slides supports auto-topup functionality:

• Set credit threshold (e.g., auto-topup when below 100 credits)
• Choose topup amount
• Bind payment method
• System automatically detects and triggers topup

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Slide Generation

How do I generate slides?

1. Input content: Enter the content you want to generate slides for in the text box

2. Select template: Choose an appropriate style from available templates

3. Choose language: Select output language (supports multiple languages)

4. Generate: Click the generate button, and the system will automatically create slides

5. Download: Download the PPTX file directly after generation is complete

How long does the generation process take?

Generation time depends on the number of slide pages, usually 10-60 seconds

You can view real-time progress during generation.

What if generation fails?

If generation fails:

1. The system will automatically refund the consumed credits
2. Check if the input content is too complex or contains special characters
3. Contact technical support for help, mail to: service@2slides.com

Can I modify the generated content?

Currently, 2Slides generates final version PPTX files. You can further edit them in PowerPoint or other presentation software.

What output languages are supported?

2Slides supports multiple output languages, including but not limited to:

• English
• Chinese (Simplified/Traditional)
• Japanese
• Korean
• French
• German
• Italian
• Spanish
• Hindi
• Portuguese
• Russian
• Polish
• Arabic
• Turkish
• Bahasa Indonesia
• Vietnamese
• Other major languages

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Templates

How do I browse available templates?

Visit the Templates page to:

• Browse all public templates
• Filter by type (mind map, roadmap, timeline, etc.)
• Search for specific templates
• Preview template effects

Can I upload custom templates?

This feature is coming soon.

API Usage

Does 2Slides provide API interfaces?

Yes, 2Slides provides complete RESTful API interfaces. You can view detailed API documentation and usage examples on the API page.

How do I get an API Key?

1. Log into your account
2. Visit the API page
3. Create a new API Key in the API Keys section
4. Set a name and permissions for the API Key
5. Save and keep your API Key secure

What are the main API endpoints?

• POST /api/v1/slides/generate - Generate slides
• GET /api/v1/jobs/{id} - Query job status

Does the API have rate limits?

Yes, the API has rate limits:

• Free users: 10 requests per minute
• Paid users: Different limits based on credit package level
• Exceeding limits returns a 429 status code

How do I use the API to generate slides?

curl -X POST "https://www.2slides.com/api/v1/slides/generate" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "userInput": "Your slide content",
    "themeId": "template-id",
    "responseLanguage": "English"
  }'

What authentication methods does the API support?

• API Key Authentication: Add Authorization: Bearer YOUR_API_KEY to request headers

Is there MCP Server provided for API?

Yes, 2Slides provides official MCP server including tools for all RESTful API interfaces. You can view detailed MCP documentation and usage on the 2slides-mcp-server.

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Technical Questions

What AI model does 2Slides use?

2Slides uses various LLM (including OpenAI, Claude, Google Gemini models, etc.) with optimized agent tasks to design and fill user content into slides template, ensuring controllable content fitting with the selected slides template, which is better than other AI PPT/slides services in terms of precious control.

How is data security ensured?

• All user data is encrypted and stored
• HTTPS encryption for data transmission
• Regular security audits
• Compliance with data protection regulations

What browsers are supported?

2Slides supports all modern browsers:

• Chrome (Recommended)
• Firefox
• Safari
• Edge
• Mobile browsers

Is there a mobile app?

Currently, 2Slides is a web application that works perfectly in mobile browsers.

How do I contact technical support?

• Email: service@2slides.com

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Troubleshooting

What if the page freezes during generation?

1. Check your network connection
2. Refresh the page and start over
3. If credits were deducted but generation failed, the system will automatically refund credits
4. Contact technical support: service@2slides.com

The downloaded PPTX file won't open?

1. Ensure you're using software that supports PPTX format (PowerPoint, WPS, Google Slides)
2. Check if the file downloaded completely
3. Try downloading again
4. If the problem persists, contact technical support: service@2slides.com

Template preview images not displaying?

1. Check your network connection
2. Refresh the page
3. Clear browser cache
4. If the problem persists, it might be a server issue - contact technical support: service@2slides.com

Can't see my slides after logging in?

1. Ensure you're logged in with the correct account
2. Check if you're on the correct page (My Slides)
3. Refresh the page
4. If the problem persists, contact technical support: service@2slides.com

API requests returning errors?

1. Check if the API Key is correct
2. Confirm the request format matches the documentation requirements
3. Check if you've exceeded rate limits
4. Review detailed error messages
5. Refer to the API pages for API playground